I just wanted to make a comment, in case it might have been a more common problem. My intention was not to put Windows Defender versus Avast, in terms of which is better, we have quite enough of these 'Which is the best antivirus software', and no one has truly presented a definite answer, most probably because there is none? My choice of topic wasn't the best one, seemingly. Doesn't go for Microsoft - that's paid for, after all, eh? I strongly believe in the principle You get what you pay for, and some of my experiences with freeware are bad, due to lack in support etc. I also have Malwarebytes, Pro version = paid for.
I have the paid for Avast Internet Security, and having been very content with it for a year, I just paid for a three years license.